There are several ways to access and export your sensitive user data from Planday which we will guide you through in this article. You may find this useful if you are required to produce an audit trail, or to carry out an initial investigation if you suspect a data breach.
Export Employee details and changes
First, go to People > Employees > Tools > Export data.
In the Export employee details menu, your custom-made reports will be shown on the left, while the template reports for Employee details and Employee changes can be found under the Integration templates section on the right side.
Export Employee details
An export of all current employee data will allow you to get a quick overview of the personal data that you currently have in the system.
Export Employee changes
A change report that you can use to find out who has made changes to your Planday data, and when. In the event of a suspected compromise of employee data, this report will be available for your scrutiny.
Shift changes and Punch Clock data
Go to Schedule > Punch Clock > Select the Printer icon. This report will give you full visibility into clocking data for your employees. To get a granular report we recommend exporting in Excel format.
To review shift change history you have two options:
Navigate to Schedule > Tools > Schedule history to see all changes made to the schedule.
or Select an individual shift, then go to the History tab to see changes to a particular shift.
In the event of a suspected data compromise, you can contact our support team, and cite data compromise in your subject field. We will endeavor to respond as quickly as we can. Please note that any information or context that you can provide from your own investigation using the steps outlined above will aid us greatly in assisting you.