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Information and data security in Planday
Information and data security in Planday

Find legal information on how Planday handles your information and implements data security.

Patrick Gruhn avatar
Written by Patrick Gruhn
Updated over a week ago

🎯 For Planday account admins, security managers, business owners.


Get to know Planday’s legal policies

Find answers to common questions, how we handle and protect your data, and other important details on Planday’s legal page at:

Trial Terms

Find answers to conditions of your free trial subscription such what what conditions apply to your trial and what happens to your data after your trial expires.

Planday Data Security

Planday prioritises data security, holding ISO 27001 and ISAE 3000 | SOC2 | Type II certifications to ensure the highest standards of protection for customer data. You can read about these certifications in the data security page.

General Subscription Terms and Conditions

This document outlines the terms and their meanings that you accept when you become a customer with Planday. As a customer, you can learn about your rights, obligations, payment terms, liabilities, and disclaimers.

Additionally, you can find information on the security measures we use to protect your data, confidentiality rules, termination conditions, and other notices regarding local laws and dispute resolutions.

Website Cookies

Planday uses cookies for personalisation, analytics, and social media features, with consent required for non-essential cookies. You can change or withdraw your consent by visiting the website cookies page.

Data Processing Agreement

Here you can find detailed information about the data processing agreement between you and Planday, which addresses questions regarding GDPR compliance, security measures for storing and backing up data geographically, and arrangements with third-party sub-processors of data.

Privacy Policy

This document provides detailed answers to questions about privacy, including what information we collect, why we collect it, and how we use it to offer you the best services. It also outlines your rights regarding data concerns, including how to address complaints or questions and who to contact for further assistance.


ℹ️ Need more help?

🔍 Search the Help Center | See videos at Tutorials.Planday.com | Watch a webinar

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Login and contact our support team via the blue icon at the bottom if you have more questions or book a one-to-one professional training session with an expert.

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This list helps people find the right information in the Help Center. It might have led you here if you were looking for this topic in another language or used certain keywords. To change the Help Center language, go to the top right corner of this page.

Information Security
Data retention under GDPR How does Planday backup data? How is the data processed within Planday, encrypted? Is Planday certified against ISO/IEC 27001? Do we keep a record of deleted employee data? Does Planday store geographical location data? Does Planday complete Data Processing Impact Assessments (DPIA)? Exporting data and Subject Access Request from end-users Where is data processed and stored in Planday? Does Planday use sub-processors or 3rd party contractors? Where are Planday’s sub-processors located? Is any of Planday’s data transferred outside the EEA? Audits in the DPA Who is Planday's DPO What is Planday’s incident management process?
Your Data
General Data Protection Regulation (GDPR) Managing cookies on the Planday website Complaints Handling Process Overview of GDPR at Planday How does Planday use data analytics? Does Planday do automatic profiling? How do I ask Planday to stop processing my data? How do I correct the data in Planday? How do I ask for details on my data Planday holds? How do I get a copy of my data from Planday?

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