You can correct or complete any personal data that Planday holds on the platform. Planday collects and processes personal data, as described in Planday’s Privacy Policy.

I use a Planday account, how do I request for my data to be corrected?

You can request that personal data be rectified verbally or in writing. If your request is made verbally, our support team will ask you to confirm this in writing.

Any requests should be sent to our support team, with details of what data needs to be corrected.

The Support Team will ask you to verify your identity and confirm any changes in writing.

By when will Planday correct my data?

Planday has one month to correct any personal data.

Can I update my own data in my account?

Yes. If you are an employee of a company that uses Planday, a good practice is to update your data and let your admin know that information has been updated.

Data updated by yourself or by your admin, on your behalf, is controlled and processed by you and your admin, and Planday has no responsibility for this.

Something is not right, what do I do?

Firstly please contact our support team. Alternatively, please refer to our Complaints Handling process.

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