Your manager may create some shifts in the schedule as Open shifts depending on their business needs.

An open shift is one which doesn't have a person assigned to it when it's created. You can cover and request these shifts if you have the correct role and/or skills.

You can see upcoming Open shifts that you can cover in the Open shifts widget on your app's Overview screen:

Planday EN Screenshots for HC.001.png

Tap a Shift to see its full details, or tap See all to get a calendar overview of all Open shifts that you can cover. Once you've selected a shift you will see a Request shift button on iOS or a + button on Android that you can press to claim the shift.

Your shift request will change to pending approval by a manager. It is only yours after a manager approves. To cancel your request simply tap the Cancel button.

💡 When your request is approved your manager will have the option to notify you via a direct message or SMS. Otherwise, your calendar will be updated in real-time as any changes are made and the shift will start appearing under Your shifts.


Still have questions? Reach out to the Planday administrator in your company or your direct manager if you need help regarding this feature.

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