The data controller has a responsibility under GDPR to fulfill any subject access requests for their data. This means that an employee can contact their Planday portal admin and request a copy of the data held within the portal. The data controller has the responsibility to export this data and provide it to the end-user.
If an end-user contacts Planday, Planday will always ask the end-user to contact the data controller.
On request from the data controller only will Planday assist with exporting any data from a portal, where possible and legally permissible.