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FAQ
27 articles in this collection
Written by
Tom Kile Hartshorn,
Eva Maria Aguado Castro,
and
Cristina Skov
Planday under maintenance: information and recommendations
Written by
Cristina Skov
Updated over a week ago
I can't log in to Planday
Written by
Tom Kile Hartshorn
Updated over a week ago
Troubleshooting Shift requests
Written by
Tom Kile Hartshorn
Updated over a week ago
Planday Domain Whitelisting
Written by
Cristina Skov
Updated over a week ago
Switching to Daylight saving time - Spring 2021
Make sure your records stay accurate, even when the time changes
Written by
Cristina Skov
Updated over a week ago
Canceling your Planday Subscription
Written by
Cristina Skov
Updated over a week ago
Switching from Daylight saving time - Fall 2021
Make sure your records stay accurate, even when the time changes
Written by
Cristina Skov
Updated over a week ago
Browser and device support
Supported web browsers
Written by
Cristina Skov
Updated over a week ago
How to open the Developer console in your browser
The Developer console can show Information about background operations and errors
Written by
Cristina Skov
Updated over a week ago
Clearing your browser cache
Written by
Eva Maria Aguado Castro
Updated over a week ago
Supported devices - Android
Written by
Cristina Skov
Updated over a week ago
Supported devices - iOS
Written by
Cristina Skov
Updated over a week ago
Information Security
Data retention under GDPR
Written by
Cristina Skov
Updated over a week ago
How does Planday backup data?
Written by
Cristina Skov
Updated over a week ago
How is the data, processed within Planday, encrypted?
Written by
Cristina Skov
Updated over a week ago
Is Planday certified against ISO/IEC 27001 ?
Written by
Cristina Skov
Updated over a week ago
Do we keep a record of deleted employee data?
Written by
Cristina Skov
Updated over a week ago
Does Planday store geographical location data?
Written by
Cristina Skov
Updated over a week ago
Does Planday complete Data Processing Impact Assessments?
Written by
Cristina Skov
Updated over a week ago
Exporting data and Subject Access Request from end-users
Written by
Cristina Skov
Updated over a week ago
Where are Planday’s servers located?
Written by
Cristina Skov
Updated over a week ago
Where are Planday’s sub-processors located?
Written by
Cristina Skov
Updated over a week ago
Does Planday use sub-processors or 3rd party contractors?
Written by
Cristina Skov
Updated over a week ago
Is any of Planday’s data transferred outside the EEA?
Written by
Cristina Skov
Updated over a week ago
Audits in the DPA
Written by
Cristina Skov
Updated over a week ago
Who is Planday's DPO
Written by
Cristina Skov
Updated over a week ago
What is Planday’s Incident Management process
Written by
Cristina Skov
Updated over a week ago