FAQ

Preparing for Daylight saving time (Spring '20)

Written by Cristina Niculescu
Updated over a week ago

I can't log in to Planday

Written by Tom Kile Hartshorn
Updated over a week ago

Supported Browsers and Devices

Written by Cristina Niculescu
Updated over a week ago

Planday Domain Whitelisting

Written by Cristina Niculescu
Updated over a week ago

Troubleshooting Shift requests

Written by Tom Kile Hartshorn
Updated over a week ago

Canceling your Planday Subscription

Written by Cristina Niculescu
Updated over a week ago

Data retention under GDPR

Written by Cristina Niculescu
Updated over a week ago

How does Planday backup data?

Written by Cristina Niculescu
Updated over a week ago

How is the data, processed within Planday, encrypted?

Written by Cristina Niculescu
Updated over a week ago

Is Planday certified against ISO/IEC 27001 ?

Written by Cristina Niculescu
Updated over a week ago

Do we keep a record of deleted employee data?

Written by Cristina Niculescu
Updated over a week ago

Does Planday store geographical location data?

Written by Cristina Niculescu
Updated over a week ago

Does Planday complete Data Processing Impact Assessments?

Written by Cristina Niculescu
Updated over a week ago

Exporting data and Subject Access Request from end-users

Written by Cristina Niculescu
Updated over a week ago

Where are Planday’s servers located?

Written by Cristina Niculescu
Updated over a week ago

Where are Planday’s sub-processors located?

Written by Cristina Niculescu
Updated over a week ago

Does Planday use sub-processors or 3rd party contractors?

Written by Cristina Niculescu
Updated over a week ago

Is any of Planday’s data transferred outside the EEA?

Written by Cristina Niculescu
Updated over a week ago

Audits in the DPA

Written by Cristina Niculescu
Updated over a week ago

Who is Planday's DPO

Written by Cristina Niculescu
Updated over a week ago

What is Planday’s Incident Management process

Written by Cristina Niculescu
Updated over a week ago