Punch Clock โ€” How to run a survey at punch-in

Engage with your employees' well-being and mood by integrating surveys into their shift check-ins.

Saad Saeed avatar
Written by Saad Saeed
Updated over a week ago

๐ŸŽฏ For Admins.

This is an optional feature. Contact our support team to have it enabled on your Planday.

Activate the optional Survey feature in Punch Clock for an enriched staff engagement. This enables you to gauge your employees' sentiments as they clock in for their shifts. Surveys at check-in can be tailored to gather health updates, collect votes on specific topics, or pose work-related questions.

When enabled, the Survey feature will appear across all platforms you might use within your organisation for Punch Clock such as the web, the mobile app, or the Kiosk app.

The health check will be shown every time one of your employees starts a new shift.


Example survey scenario: COVID-19 health check

Here's an example survey scenario: COVID-19 health check. This allows your employees to share their well-being quickly and helps ensure a safe working environment, especially considering the COVID-19 situation.

The Health check pops up when an employee starts a shift in Punch Clock, asking if they have any symptoms or have been in contact with someone with COVID-19 symptoms. If so, you'll receive an instant Planday message, and the employee will be advised to self-isolate and reach out to you and their healthcare provider for guidance.

Here is an example of how the pop-up looks in the mobile app.


How to enable the Survey

Navigate to Settings > Punch Clock > Survey

To enable the Survey, simply toggle on the two options.

The first will enable the pop-up to show before an employee starts a shift and the second will ensure that a notification is sent - when needed, as soon as an employee answers.

The notification will be sent as a message through Planday (and an email if that is how you've configured your communication settings).

The message will contain information about the employee who punched in and which shift they wanted to start.

This message will be received by the employee's direct Supervisor (as set up on your Planday), managers for the Kiosk app, and any user with an HR manager permission.

If you are using custom security groups and permissions on your Planday, you should be aware that the notification might be sent to all the users who have access to edit an employee's details.

Read more about Access levels here.


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This list helps people find the right information in the Help Center. It might have led you here if you were looking for this topic in another language or used certain keywords. To change the Help Center language, go to the top right corner of this page.

health check, survey, check-in, check-up, covid, SARS-CoV-2

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