Planday collects and processes personal data, as described in Planday’s Privacy Policy.

Under certain circumstances, you can ask that we stop processing your data.

Please note that this right is not absolute, and Planday will investigate your request and respond accordingly.


I use a Planday account, how do I request to restrict processing?

If any of the following apply to you, please contact our support team with details about your request:

  • If you contest the accuracy of your personal data and want to rectify it.

  • If you think your data has been unlawfully processed.

  • If you need us to keep your data.

  • If you are objecting to us processing your data, specifically for marketing communication, please contact our support team as well.


When will Planday process my request?

Planday will endeavour to process your request as quickly as possible. The team's goal is for this to take a maximum of 30 days.


Something is not right, what do I do?

Firstly, please contact our support team. Alternatively, please refer to our Complaints Handling process.


For more information on legal issues at Planday, you can visit this page Planday.com/legal

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