🔓 Access level in Planday: Any.
🌐 Subscription plan: Any.
⏱️ Reading time: 1 min.
✅ Required steps: Download the latest Planday app.
ℹ️ Important read: Planday app for employees — FAQs.
Are you an admin? See How to create open shifts, act on shift requests and approve shift swaps.
What is an open shift?
Your managers can store shifts as open shifts in the schedule to plan for future needs. It may also be that one of your colleagues is selling a shift, which becomes an available shift to claim.
An open shift does not yet have an employee assigned to it. You can request to take over this shift if you are part of the appropriate Employee group or Department to perform the work.
How to apply for an open shift?
You can see upcoming open shifts that you can cover in the Open shifts widget on your app's Overview screen marked in red.
Tap a shift to see its full details, or tap See all to get a list of all available open shifts that you can cover. Once you open an available shift, you will see a Request shift button on iPhone or a + button on Android that you can press to request the shift.
Your shift request will change to Shift requested and a manager has to approve this before is yours. To cancel your request simply tap the Cancel request button.
Note:
A shift will only appear under Your shifts once your request is approved by a manager.
Not all open shifts will be visible to you. You may not see a shift if you’re not in the required department or employee group, don’t have the necessary skills, or if you already have a shift or conflict on that day.
ℹ️ Need more help?
Contact your Planday admin or leader for guidance on how to use Planday.
🔍 Search the Help Center | See video tutorials at Tutorials.Planday.com