If your business uses Intuit QuickBooks Online to manage payroll, you can connect it to Planday to quickly synchronise your employees across both systems and send worked hours from Planday to QuickBooks Online.

Log into Planday and go to the integrations page via Settings > Integrations > Overview. Find QuickBooks Online and select Add to set it up.
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Start setting up the integration by selecting Connect to QuickBooks. This will redirect you to QuickBooks Online, where you will need to authorise the integration. If you are already logged into QuickBooks Online, you can go ahead and authorise the integration to Planday. If you are not logged in, you must first log in to QuickBooks to authorise access to Planday. Once you have authorised access, you will be redirected back to the Planday integration page.
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Select the Add button on the QuickBooks Online tile to verify the systems are successfully connected. From there, toggle on the features which should be available for the integration (Employee details and/or Worked hours).

Select Activate to launch the integration of QuickBooks Online and Planday.
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Once the integration is activated using the above steps, you can synchronise your existing employees between Planday and QuickBooks Online.

An important step is to revise one of QuickBooks Online's settings to prevent all inactive employees in QuickBooks Online from being exported to Planday. To do this, log in to QuickBooks Online and edit an inactive employee, then deselect the option Show in non-payroll list in the Employment section. This step should be carried out for each inactive employee.
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Next, enter employee address information in Planday. When QuickBooks Payroll is enabled on your QuickBooks Online account, ensure that the fields City, Postal Code, and State are entered for every employee. If this information is not entered, the employee will not be exported to QuickBooks Online when you activate the integration.
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With the integration setup, you can create new users or employees in either system and they will automatically be synchronised to the other.
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When you create new employees in Planday they will automatically be created in QuickBooks Online with the following details:

You can also create new employees in QuickBooks Online and they will automatically be created in Planday. They will be created in Planday with the same details as above.

Creating employees from QuickBooks Online requires that you have selected a default Planday department that new employees will be assigned to. To do so go to Settings > Integrations > Overview > QuickBooks Online > Employee details > Show details > Select department.
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When creating employees from QuickBooks Online please be aware that there is a 5 min processing time, before the employee will be exported from QuickBooks Online.
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When employees are created from QuickBooks Online you can have Planday send them a welcome notification that contains the relevant Planday info. To do so, go to People > Employees > Select employee > Click on the Invite employee icon.
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To automatically export worked hours from Planday to QuickBooks, toggle on Export Worked Hours in the QuickBooks Online integration configuration via Settings > Integrations > Overview > QuickBooks Online > Worked Hours > Export Worked Hours.
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The integration will send all worked hours from normal shifts by default. If you also want hours from a specific Shift type to be exported to QuickBooks Online, you can select the relevant Shift types in the QuickBooks Online integration configuration. To do so, go to Settings > Integrations > Overview > QuickBooks Online > Worked Hours > Show details > Add shift types.
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When a shift in Planday is approved, the worked hours will automatically be exported to QuickBooks Online as a time activity.

The integration supports Break rules in Planday, and only the worked hours will be exported (break times will not be exported).

If a shift is already approved and the worked hours have been exported to QuickBooks Online, you can remove the worked hours from QuickBooks Online by marking the shift as Not approved in Planday, or by deleting the shift in Planday. After doing this, the integration will automatically remove the time activity from the weekly timesheet in QuickBooks Online.

Planday integration with QuickBooks does not directly support synchronising of leave as a feature. You can get around this by transferring leave data by utilising Shift types on your schedule. For guidance, please see this article on How to use absence with payroll integration.

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