🔓 Access level in Planday: Administrator, HR manager.
🌐 Subscription plan: All
⏱️ Set up time: 0 min. Reading time: 2 min.
✅ Required steps: How to create and edit employees & How to invite employees to Planday.
ℹ️ Important read: How to export employee data from Planday.
What is employee retention?
Employee retention measures how effectively a company keeps its employees from leaving. High retention means employees are satisfied with their work, pay, and career growth, so they stay longer. Low retention indicates employees are leaving more frequently, which can be costly and disruptive due to the need for constant hiring and training.
In Planday, you can track your employee retention rate over time and compare it to industry averages to determine whether your business is on track or needs improvements.
How to check employee retention in Planday?
How to check staff retention in Planday:
Go to People > Employees > Employee retention to see and compare your employee retention rate.
By default, you'll see the number of employees at the start and end of the previous month.
You can also view retention for the last quarter or choose a custom period.
To export the data, click Export data for an Excel file.
A graph will show how your retention rate has changed over time.
How are these numbers calculated?
Retention rate = (Active employees at the end of a period / employees at the start) × 100
Non-financial steps to improve low retention
Watch our webinar on Planning ahead for happier teams
Survey your employees for feedback. Ask about small changes to improve their work environment and larger changes that could make a big difference.
Publish schedules in advance—ideally a month ahead—so employees can plan their lives around work.
Use schedule templates to create consistent work patterns for your employees.
Apply Working time rules to ensure staff have enough rest between shifts and regularly get weekend days off.
Respect employee availability by scheduling them when they prefer to work and honouring their time off. See Contracted availability functionality or ask employees to fill in their availability wishes.
Create growth plans that provide coaching and training, helping employees advance and avoid feeling stuck.
For more tips on improving retention, visit TheSingleBiggestShift.com and check out the research report.
See related articles:
For employees: Set your Availability via the Planday app
ℹ️ Need more help?
🔍 Search the Help Center | See videos at Tutorials.Planday.com | Watch a webinar
💬 For personalised support
Login and contact our support team via the blue icon at the bottom if you have more questions or book a one-to-one professional training session with an expert.