Clearing your cache from time to time can improve system performance and decrease loading times for Planday and other websites you might be using through your internet browser.
Consider clearing your cache if you notice Planday's loading times are longer than usual. Slow loading time might be more evident on the Schedule page, as that typically holds a lot of related information.
Clear cache on Google Chrome
Go to the Settings icon
⋮ (1.) in your browser's top right corner > More Tools (2.) > Clear Browsing Data (3.).
Choose what to clean
From the Basic tab, choose the time range All time (1.), select Cookies and other site data and Cached images and files (2.) and press Clear data (3.).
Clear cache on Safari
In the Safari app on your Mac, choose History > Clear History, then click the pop-up menu.
Choose how far back you want your browsing history cleared. We recommend clearing all history.
After you've cleared your browser cache, we recommend you delete all bookmarks and all the shortcuts that take you to Planday.
Log back into Planday
Finally, close all Planday windows and log into Planday again.
Need more help?
Contact our support team via the blue icon at the bottom if you have more questions.
See related articles:
How to open the developer console in your browser and troubleshoot with Planday support.
Is Planday under maintenance? See information and recommendations on what to consider.
See our operations status page https://status.planday.com and subscribe to alerts to be notified of any scheduled maintenance or downtime.