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How to archive or restore a Department

Learn key steps and factors to consider before archiving or restoring departments, including the effects on schedules and existing shifts.

Saad Saeed avatar
Written by Saad Saeed
Updated over a week ago

🔓 Access level in Planday: Administrator.

⏱️ Reading time: 2 min.

ℹ️ Important read: Learn about the structure of Planday or read the Getting started guide.


How to archive a Department

Archiving a department in Planday is easy, but it’s important to proceed carefully, as this action impacts schedules and shifts. Departments cannot be permanently deleted but can only be archived. Here's how:

  1. Go to People > Departments.

  2. Select the department you wish to remove by clicking the Edit button.

    1. Ensure that all employees are assigned or moved to other departments before attempting to archive.

  3. Click the Archive button. Confirm your choice in the pop-up by clicking Archive again or Cancel to stop the action.

Important:

  • Review all schedules linked to the department before archiving it to avoid losing important data.

  • Archiving a department will remove its schedules and associated information.

  • Shifts will not be deleted; they will remain visible under each employee’s profile in the Shifts tab.


How to restore a previously archived Department

If a department has been archived, you can restore it at any time:

  1. Go to People > Departments.

  2. Click the Restore Department button, located next to the Create Department button.

Options during restoration:

  • Keep employee memberships: Select this to restore employees to the department along with their previous schedules.

  • If you don’t select this, employees will not be re-added to the department. Their previous shifts will remain visible in the schedule but appear crossed out until they are manually reassigned.

Number of Departments allowed by plan:

The maximum number of active departments you can create depends on your Planday subscription plan:

  • Starter plan: Limited to 1 department

  • Plus plan: Up to 10 departments

  • Pro plan: Unlimited departments

If you require more departments, please reach out to us to increase your limit or upgrade your subscription on the Account page. For subscription details, visit Planday web > Account > Plans page.


FAQs

Can I completely delete a department in Planday?

No, departments cannot be permanently deleted. You can only archive them to deactivate and remove them from active use. Archived departments preserve historical data.


What happens to employees in an archived department?

If you need to assign shifts to employees, they must be assigned or moved to other departments before archiving. This ensures proper reallocation of resources and keeps the department settings manageable.


Can I unarchive a department?

Yes, archived departments can be restored if needed.


Do archived departments count towards the number of departments limit or billing?

No, archived departments do not count towards your plan’s allowed number of departments. Only active departments are included in the limit.



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