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How is TOIL handled with the Contracted hours

Use Contracted hours to calculate and transfer TOIL balance to employees on a daily or weekly basis.

Saad Saeed avatar
Written by Saad Saeed
Updated over a week ago

🎯 For admins looking to manage TOIL.

  • Disclaimer: It is your responsibility to ensure compliance with the relevant rules for leave and to configure Planday to be suitable for the particular circumstances of your organisation and employees. If you are unsure, please obtain professional legal advice.

  • See Planday's TOIL management to find out which set-up fits your needs.

  • Are you an employee? See How to apply for leave.

Managing TOIL with Contracted hours is widely adopted and particularly suited for salaried staff with fixed schedules.

To utilise this method, employees must have their schedules aligned with their Contracted hours, established through Contract rules. As deviations are generated based on scheduled hours, managers can easily transfer any excess or deficit hours to the employee's TOIL account from the Contracted hours page after approval.

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Set up & apply Contract rules

You would primarily need to set up your employees’ Contract rules under Settings > People > Contract rules.


In this example, a 40hr contract rule is set up.

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This rule is then applied to an employee by going to People > Employees > select the employee you wish to apply and press Edit > Personal details > Payroll > Contract rule.

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Manage compensation leave

If you’re using the contracted hours, compensation leave can be managed in two ways:

​1. You don’t need to schedule the employees when they are on TOIL leave.

Then you can transfer the difference from the Contracted hours page like an undertime manually. The advantage is that there is full discretion over the overtime management since TOIL is not visible in the schedule.

​2. You can use a Shift type (TOIL) that will not count as hours worked or be connected to the overtime account.

If you want to transfer hours as an undertime, you can use a Shift type but you shouldn’t map this Shift type with the overtime policy as this will cause a double transfer of the hours.

Then you need to make sure that this Shift type doesn’t count like worked hours in the contract rules, otherwise the hours with this Shift type won’t be deducted from the TOIL account. To check this, go to Settings > People > Contract Rules > Edit the rule and untick the shift types that shouldn’t count as hours worked.

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For example, ShiftType_TimeOff is unchecked here. This means that these hours are not counted as hours worked and therefore, hours as undertime can be transferred into the overtime account.

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The advantage is that compensation leave is visible on the schedule so the information is clear to the admins and schedule admins.



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