🎯 This article is for employees using the Planday app or the web to request time off. Are you an Admin? See How to request absence on behalf of an employee.

Please note that the screenshots may vary slightly between Android and iOS, but the process remains similar.
Make sure to use the latest version of Planday app, and update to newer versions as they are released.

In Planday, leave from work requests are supported if your manager or admin has set up an absence account for you. Different leave rules for requesting leave from work will apply depending on your company and country. Planday makes it easy to see available balances and request time off from the app.

Please note: Requesting leave is not the same as reporting unavailable. If you want to signal to your manager that you prefer to be assigned to shifts on certain days or not, use the Set availability function to indicate your wishes.

How to request leave from the Planday app

To make a leave request from the Planday app, press More, then Time off for an overview of your Absence account balance.
Press Request (or + on Android) at the top right to create a new leave request.

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Press the first and last date of your leave period and press Next (or ✔ on Android) in the top right corner to go to the next step.
- If you have multiple Absence accounts, you can choose which account you want to use for this request after selecting a period.
Once the period is selected, you can see an overview of your request, add a comment if you want, and see the balance of each day in your request. Press Send (or ✔ on Android) from the top right corner to submit your request.
Your recently sent request will appear under Pending requests until a manager takes action to approve or deny the request.

Your manager will receive your request to be off and can approve or reject the request. You can always check your existing requests on the Time off screen or cancel a pending request if you feel you no longer need the off.

How to request leave from Planday on the web

You can also request leave by logging into Planday on the web and going to Home > Your leave overview > Accounts.
Press Request leave and follow the two-step process to request a leave.
- You can request half-day leave by inputting 0.5 as the day's value. (The option to request half-day leave is available only via the web platform and not the app)

To see the status of your past or current leave requests, switch to the Requests tab from Home > Your leave overview > Accounts page.

FAQs

Why can't I apply for leave?

Possible reasons:

Make sure you have an active absence account assigned. Without it, you won't be able to request leave. If unsure, contact your manager.
Check if there's another request overlapping in time.
Pay attention to the validity period of your absence account. Requests outside this period won't succeed.
Avoid entering "0" (zero) days in the absence request. To remove a leave day within a period, submit two separate leave requests.

How do I cancel a leave request?

Cancelling a pending request — In the Planday app, go to More > Time off and find your pending request. Hit the X symbol, then Delete.

On Planday web, go to Home > Your leave overview > Requests. Find your request, hit cancel on the right-hand side and confirm.

Cancelling an approved request — You can’t cancel an approved leave request yourself. Please contact your manager, and ask them to reject it for you.

Need more help?

Please search for answers in the 🔍 Help Center or watch our ▶️ video tutorials.

Reach out to the Planday administrator in your company or your direct manager if you need help using this feature.

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