🎯 For admins with access to all departments in Planday.

Alternate guide: Set up Punch Clock to use the Planday app instead of a browser-based clock-in experience for your employees.
See how to manage and approve Punch Clock entries.
Do you or your employees have issues with the Punch Clock? Browse through Punch clock - FAQs and troubleshooting for admins.

What is Punch Clock?

In Planday, you have two options for recording employee attendance and punctuality using the Punch Clock feature.

You can restrict punch-ins to specific IP addresses by setting up WiFi access. Employees can only clock in from approved locations via the PunchClock.Planday.com website. This method is suitable for tablets or on-site check-in stations.
Alternatively, you can allow employees to clock in and out using the Planday app on their mobile devices. This method can be combined with approved WiFi access and specific locations where your business operates.

Configure WiFi Access

This solution enables employees to clock in and out using a web browser when they are on-site simply by visiting PunchClock.Planday.com.

Follow these steps to enable this functionality:

Log in to your Planday account from a computer on a network your employees will be clocking in and out.
Go to Settings > Punch Clock section > Access, then WiFi access > Add.

Set a name for your location.
Search for your current IP address on a web browser on the network where your employees will be clocking in and out. You can use Google or MyIp.dk to find out your current external IP address.
- Add this IP address in the IP address field.
You can also add an optional description for example: "Punch Clock for East Office Reception".
Confirm by clicking Save.

Once the IP address is registered, your employees can log in and out through PunchClock.Planday.com using their Planday email address and password, as long as they're connected to the internet via the registered IP address (WLAN network).

If your business operates in multiple locations, you can add the IP addresses of these locations to ensure employees can clock in and out there as well.

Allow 15 minutes before your employees can punch in via PunchClock.Planday.com after setting up the new IP address.

What to do if your IP address is not recognised

If you cannot access PunchClock.Planday.com, your dynamic IP address has probably changed. Many internet service providers change their dynamic IP addresses from time to time. You may need to update your IP address in Punch Clock.
It could also be because you’re using a private non-routable IP address. You would need to use a public one. IP addresses between 172.16.0.0 – 172.31.255.255 are not unique and designed for private use.

Alternative 1: Use Punch Clock activation codes if you use dynamic IP addresses.
Alternative 2: Make punching in faster using Punch Clock PIN codes instead of passwords.

What should I do if my employees can’t clock in or out?

You can check that you have the right punch clock configurations. Go to Punch Clock - FAQs and troubleshooting for admins.
You can check that your employees have the right settings enabled on their phones. Go to Punch Clock - troubleshooting for employees.

See related articles:

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