🎯 For admins who want to use the Punch Clock on locations where a Dynamic IP address is used instead of a fixed IP. Please contact Planday support team if you want to enable this optional Activation codes feature bypassing the IP addresses for your Web Punch Clock.
If you’d like to use the Punch Clock with a fixed IP address, see how to add/update your IP address here.
What is a Punch Clock Activation code?
A Punch Clock Activation code is a unique identifier that’s created once a device is activated with it. It is stored on the device itself.
Punch Clock Activation Codes enable you to set up access to PunchClock.Planday.com on specific devices on locations with dynamic IP addresses (fixed IP is not required).
This will enable you to set up a tablet of any kind or web browser with the Web Punch Clock interface, allowing your employees to punch in.
Please contact Planday support team if you want to enable the Activation codes feature bypassing the IP addresses for your Web Punch Clock. Once enabled, you will see the ability to generate activation codes for Punch Clock profiles. See below how to generate them.
How can I set up a Punch Clock Activation code?
Before setting up your Activation codes, you must create one or more Punch Clock profiles on your Planday account.
To set your device as a Punch Clock station, follow these steps:
Go to Settings 1️⃣ > Punch Clock > Profiles 2️⃣
Hover your mouse on the right of your Punch Clock profile and click on the Activation Code icon 3️⃣
Copy the Activation Code in the popup 4️⃣
Open up punchclock.planday.com/activate on the device you want to set up and submit the code
If the device has already been set up using an activation code, you’ll be redirected to punchclock.planday.com for users to punch in. If the device has not been set up, you’ll be redirected to punchclock.planday.com/activate to set up the device with an Activation Code.
The device is now set up, allowing employees to access Punch Clock via PunchClock.Planday.com.
Please note that when Punch Clock Activation Codes are used for multiple locations/Departments, the same validation method must be used for all locations, so either use IP validation or Punch Clock Activation Codes validation when setting up Punch Clock.
FAQs
How can multiple devices be set up for the same department?
How can multiple devices be set up for the same department?
To have multiple devices with the same department, you need to create multiple Punch Clock profiles (one Punch Clock profile = one device).
Some of my Departments use a fixed IP address while others use a dynamic IP address. What do I do?
Some of my Departments use a fixed IP address while others use a dynamic IP address. What do I do?
When Punch Clock Activation Codes are used for multiple locations/Departments, the same validation method must be used for all locations, so either IP validation or Punch Clock Activation Codes validation.
You would then need to use:
either IP validation and set different fixed IPs for your Departments
or Punch Clock Activation Codes validation and set all your Departments with one profile for each.
What happens when a Punch Clock profile is deactivated?
What happens when a Punch Clock profile is deactivated?
You need to reset the activation code by following the steps described in How can I set up a Punch Clock Activation Code.
I’m asked for an Activation Code when I log into punchclock.planday.com. Why and where do I find this code?
I’m asked for an Activation Code when I log into punchclock.planday.com. Why and where do I find this code?
There could be several reasons to this:
You recently added an IP address to use the Web Punch Clock and you previously used the activation code. You would need to wait between 10-15 minutes for the message to disappear. You can also try and clear your cookies and caches.
You accessed Web Punch Clock from a non-approved device. To connect your device to a Punch Clock kiosk profile, follow the steps described in How can I set up a Punch Clock Activation Code.
See related articles:
ℹ️ Need more help?
🔍 Search the Help Center | See videos at Tutorials.Planday.com | Watch a webinar
💬 For personalised support
Login and contact our support team via the blue icon at the bottom if you have more questions or book a one-to-one professional training session with an expert.