How to log into Planday

See instructions on how to log in to Planday on the web or app. See FAQs on troubleshooting login issues.

Saad Saeed avatar
Written by Saad Saeed
Updated over a week ago

🎯 For employees new to Planday. First confirm your invitation and create a password. See Invitation, sign up and login guide for more details.

Welcome to Planday! To successfully log in to Planday on the web or from the app, you need three things:

  • Planday URL (sent by your manager via email)

  • a username (your email address)

  • and a password.

How to log in to Planday from the app?

To do this, first download the Planday app for your relevant device ( iPhone iOS / Android ).

Open the app, press Log in and follow the steps.

‎Planday EN Screenshots for HC.‎001.png

How to log in to Planday on the web?

Browse to your company’s Planday web address from a web browser. Your Planday URL is mentioned in the invitation email from your manager. If you don’t know your Planday URL, ask your manager.

💡 Do not use http or www before the URL.

‎Planday EN Screenshots for HC.‎001.png

Alternate login method:

You can also browse to from a web browser. Enter the name of your Planday company and follow the on screen instructions.

FAQs and troubleshooting

Your do not know the Planday URL of your company?

  • The Planday URL is mentioned in the invitation email sent to you.

  • If you haven’t been invited or your invitation cannot be found, your manager can resend you a new invitation email.

  • See the I can't log in to Planday article for help.

Have you forgotten your username or password?

You would like to update or change your email address?

Once you have a Planday account, you can change your username yourself. You can find all the information on how to do this in the How to change Username article.

Your e-mail address has been changed and you still cannot log in.

You may be asked to confirm your username when you log in for the first time or when you or your manager updates your email address.

⚠️ To confirm your account when your login details are updated, you need to click on the link in the email. Your old login details will still work until you finish the final step and click the confirmation link sent to your email.

Need more help?

Please search for answers in the 🔍 Help Center or watch our ▶️ video tutorials.

Reach out to the Planday administrator in your company or your direct if you need help using Planday.

See related articles:


This list helps people find the right information in the Help Center. It might have led you here if you were looking for this topic in another language or used certain keywords. To change the Help Center language, go to the top right corner of this page.

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