When would an employee punch in extra?
There are two situations where employees may need to clock in for an unscheduled shift:
They don’t have any shifts scheduled for the day - An employee may be asked to cover a last-minute absence, help during a busy period, or come in on a day they weren’t originally scheduled. In this case, they can punch in and create an extra shift (if enabled by the admin, Off by default).
They already have a scheduled shift but need to clock in for an additional shift - For example, an employee may finish their planned shift but be asked to stay longer after punching out or return later the same day. With the additional feature activated by Planday support, they can punch in for an extra shift after completing their scheduled one.
Follow the guides below to enable these scenarios in your Punch Clock setup.
Scenario 1: Punch in without a shift scheduled for the day
To allow employees to punch in without a scheduled shift:
Go to Planday web > Settings > Punch Clock > Advanced > Display settings
Set Punch in without a shift to Yes
Once enabled, employees will be able to add an extra shift from the Planday app or Kiosk. When starting the shift, they’ll be asked to:
Select a Department
Select an Employee group
(Optional) Leave a Punch Clock note for the manager
On the Planday app
Go to the Overview page on Planday app
Press Start a new shift
Select a Department and Employee group
Add a note if needed
Start the shift
On Kiosk
Employees can either:
Open kiosk.planday.com in a browser, or
Use the Kiosk app on a tablet
Then:
Sign in with their username or select it from a list
Under Select the shift you want to start, choose + Add extra
Select the relevant Department and Employee group
Add a note if needed
Start the shift
Scenario 2: Punch in on an extra shift when a shift is already scheduled
To enable employees to punch in for an unscheduled shift in addition to an already scheduled one, an admin or workspace owner must contact Planday Support to activate the required setting.
Once enabled, employees can see both their scheduled shift and an option to add an extra shift.
On the app, employees can:
Go to the Overview page on Planday app
Swipe on the area under Punch Clock where a shift has ended or a future shift is awaiting
Press Add extra shift
Select a Department and Employee group
Add a note if needed
Start the shift
On Kiosk, employees will see their existing shift as well as an option to + Add extra and they can select one that is relevant to start their shift.
Important notes about shift approval and visibility
Before the hours will count as approved, a manager must approve all unscheduled entries under:
Planday web > Schedule > Punch Clock (web only)
orPlanday web > Timesheets
orPlanday app > Overview > Requests > Timesheets.
Please note: The extra shift will not appear on the Schedule page until the extra entry has been approved.
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