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How to create or edit a Department

Learn how to create or edit departments (locations) in Planday.

Written by Saad Saeed

🔓 Access level in Planday: Administrator

⏱️ Reading time: 2 min


What are Departments?

Departments in Planday help you manage multiple physical locations or separate schedules within the same workspace.

Each department has its own schedule, and employees can either work in a single department or across multiple departments while keeping schedules organised separately.

When deciding between using departments or creating separate workspaces, consider your legal, billing, and operational setup. Departments are best suited for managing multiple teams or locations under the same legal entity and shared billing structure.

If a new entity requires separate invoicing or operates as a different legal entity, creating a separate workspace may be the better option.


How to create a new Department

Your Planday workspace comes with a default department named ‘First department’. If you plan on only using this, go directly to editing a department section of this article.

You can add additional departments under the Departments page, where you can also edit existing departments, or from the Employees page.

Create from the Departments page

  • Go to People > Departments.

  • Click Create Department.

Create from the People page

  • Go to People > Employees.

  • Click the Create Department (+) icon in the left menu.

When creating a new department, you’ll need to:

  • Enter the department’s name.

  • Optionally add details like the department number and address.

  • Specify a department number if you plan to use integrations that require syncing.


How to edit a Department or add employees

  • Go to People > Departments.

  • Click the edit icon (✎) next to the department name.​

In the Edit Department menu, you can:

  • Add employees to the department.

  • Make other changes to department details.

  • Delete a department.

Click Save to confirm changes or Done to close the menu.

You can also assign employees to a department when creating or editing their profiles.


Number of Departments allowed by plan:

The maximum number of active departments you can create depends on your Planday subscription plan:

  • Starter plan: Limited to 1 department

  • Plus plan: Up to 10 departments

  • Pro plan: Unlimited departments

To increase your department limit, upgrade your plan via the account page or contact Planday support using the chat icon in the bottom-right corner.



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