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Set Activation code for Web Punch Clock
Set Activation code for Web Punch Clock
You will need to set activation codes to connect to Punch Clock from your device if you use dynamic IP addresses
Saad Saeed avatar
Written by Saad Saeed
Updated over a week ago

🎯 For admins who want to use the Punch Clock on locations where a Dynamic IP address is used.
Please contact Planday support team if you want to enable the Activation codes feature bypassing the IP addresses for your Web Punch Clock.
If you’d like to use the Punch Clock with a fixed IP address, see how to add/update your IP address here.


What is a Punch Clock Activation Code?

A Punch Clock Activation code is a unique identifier that’s created once a device is activated with it. It is stored on the device itself.

Punch Clock Activation Codes enable you to set up access to PunchClock.Planday.com on specific devices on locations with dynamic IP addresses (fixed IP is not required).

This will enable you to set up a tablet of any kind or web browser with the Web Punch Clock interface, allowing your employees to punch in.

Please contact Planday support team if you want to enable the Activation codes feature bypassing the IP addresses for your Web Punch Clock. Once enabled, you will see the ability to generate activation codes for Punch Clock profiles. See below how to generate them.


How can I set up a Punch Clock Activation code?

⚠️ Before you set up your Activation Codes, you need to create one or more Punch Clock profiles on your Planday account.

activation codes_new.001.jpeg

To set your device as a Punch Clock station, follow these steps:

  • Go to Settings (1.) > Punch Clock > Profiles (2.)

  • Hover your mouse on the right of your Punch Clock profile and click on the Activation Code icon (3.)

  • Copy the Activation Code in the popup (4.)

  • Open up punchclock.planday.com/activate on the device you want to set up and submit the code

💡 If the device has already been set up using an activation code, you’ll be redirected to punchclock.planday.com for users to punch in. If the device has not been set up, you’ll be redirected to punchclock.planday.com/activate to set up the device with an Activation Code.

The device is now set up, allowing employees to access Punch Clock via PunchClock.Planday.com.

💡 Please note that when Punch Clock Activation Codes are used for multiple locations/Departments, the same validation method must be used for all locations, so either IP validation or Punch Clock Activation Codes validation.


FAQs

How can multiple devices be set up for the same department?

To have multiple devices with the same department, you need to create multiple Punch Clock profiles (one Punch Clock profile = one device).

Some of my Departments use a fixed IP address while others use a dynamic IP address. What do I do?

When Punch Clock Activation Codes are used for multiple locations/Departments, the same validation method must be used for all locations, so either IP validation or Punch Clock Activation Codes validation.
You would then need to use:

  • either IP validation and set different fixed IPs for your Departments

  • or Punch Clock Activation Codes validation and set all your Departments with one profile for each.

What happens when a Punch Clock profile is deactivated?

You need to reset the activation code by following the steps described in How can I set up a Punch Clock Activation Code.

I’m asked for an Activation Code when I log into punchclock.planday.com. Why and where do I find this code?

There could be several reasons to this:

  • You recently added an IP address to use the Web Punch Clock and you previously used the activation code. You would need to wait between 10-15 minutes for the message to disappear. You can also try and clear your cookies and caches.

  • You accessed Web Punch Clock from a non-approved device. To connect your device to a Punch Clock kiosk profile, follow the steps described in How can I set up a Punch Clock Activation Code.


Need more help?

Please search for answers in the 🔍 Help Center or watch our ▶️ video tutorials.

Contact our support team via the blue icon at the bottom if you have more questions.


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