I use a Planday account, how do I request for my data to be corrected?
You can request that personal data be rectified verbally or in writing. If your request is made verbally, our support team will ask you to confirm this in writing.
Any requests should be sent to our support team, with details of what data needs to be corrected.
The Support Team will ask you to verify your identity and confirm any changes in writing.
By when will Planday correct my data?
Planday has one month to correct any personal data.
Can I update my own data in my account?
Yes. If you are an employee of a company that uses Planday, a good practice is to update your data and let your admin know that information has been updated.
Data updated by yourself or by your admin, on your behalf, is controlled and processed by you and your admin, and Planday has no responsibility for this.
Something is not right, what do I do?
Firstly please contact our support team. Alternatively, please refer to our Complaints Handling process.
Need more help?
Please search for answers in the 🔍 Help Center or watch our ▶️ video tutorials.
Contact our support team via the blue icon at the bottom if you have more questions.