How do I ask for details on my data Planday holds?

Planday collects and processes personal data as described in our Privacy Policy.

Planday share details about:

What data are we collecting.
Why we are processing individual's personal data.
Our legal basis for processing.
Our retention periods.
Our complaints process.
Who it will be shared with, transfers, storage etc.
Where we got your data from.

Planday has ensured that whenever we collect personal data from you, you are made aware of our Privacy Policy and any other related terms. We also ensure that you consent to processing of your personal data. We are transparent about the data we collect, and more detailed information can be accessed in the Planday product via the Help section.

What is Planday’s legal basis for processing?

Planday processes data based on the legal basis of performance of contract, consent, compliance, and legitimate interest.

What are Planday’s retention periods?

Please contact our support team for details on our data retention periods.

I use a Planday account, how do I request more details on data processing?

As an individual, you can request more information about your data, as described in the policy overview. You can also consult our Privacy Policy for more details, as well as this section of our website. To get more details, please contact our support team and clearly state that you are seeking more details on data processing.

Something is not right, what do I do?

Firstly, please contact our support team. Alternatively, please refer to our Complaints Handling process.

Need more help?

Please search for answers in the 🔍 Help Center or watch our ▶️ video tutorials.

Contact our support team via the blue icon at the bottom if you have more questions.